Customer-Facing Experience - Bershka & Zara

Customer-facing retail experience at Bershka and Zara

Before and during my computer science studies, I worked customer-facing retail roles at Bershka and Zara in Beirut. Handling a fast-paced sales floor, assisting customers, and working as part of a team taught me how to communicate clearly, stay composed under pressure, and solve problems on the spot, skills that carried directly into how I collaborate and troubleshoot as a developer.

People Skills That Transfer to Tech

Working directly with customers sharpened communication habits I now rely on with teammates and clients.

  • Clear Communication
  • Working Under Pressure
  • Team Collaboration
  • Customer Problem-Solving

A Foundation Before Engineering

Retail work built the discipline and reliability that supported my transition into full-stack development.

  • Reliability & Discipline
  • Fast-Paced Environments
  • Attention to Detail
  • Adaptability

From My Notes